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New uBreakiFix franchise opens in Pleasant Prairie

New uBreakiFix franchise opens in Pleasant Prairie

Store Opening Photo.jpg

Electronics repair franchise uBreakiFix is now open in Pleasant Prairie at 9755 76th St., Suite 750.

PLEASANT PRAIRIE — Electronics repair franchise uBreakiFix is now open in Pleasant Prairie at 9755 76th St., Suite 750.

The new store joins existing locations in Vernon Hills, Ill., and Oak Creek plus many more through the Milwaukee and Chicago areas.

“For many, the pandemic has increased screen time as a means of staying connected to work, school, loved ones and more while distancing,” said Katie Ryan Pluer, co-owner of uBreakiFix Kenosha. “Technology has been a lifeline, and we know that a broken phone, tablet, or laptop is more than just inconvenient right now. We’re open and ready to serve, with stringent measures in place to keep the experience as safe and seamless as possible.”

Health and safety measures include high-frequency handwashing and cleaning of all workspaces, minimal person-to-person contact, limited store capacity to align with social distancing recommendations, and thorough sanitation of all devices upon receipt and return.

While common devices include smartphones, tablets, and computers, uBreakiFix offers repair service on anything with a power button, including drones, hoverboards, game consoles, and everything in between. The store offers support for most technical problems on any electronic device, regardless of make or model.

The uBreakiFix Kenosha site is owned by Pluer and business partners Kristen Pfeifer and Shannon Lopez. The trio also owns uBreakiFix locations in Oak Creek and Greenfield and plans to continue expanding throughout the area.

“Our services are more critical than ever before—and also more rewarding,” Pluer said. “It has always been gratifying to help get a customer’s day back on track after a cracked screen or other tech issue, but we know the stakes are higher right now while people are even more reliant on their devices. There’s enough to stress about these days; a broken phone shouldn’t compound that.”

The uBreakiFix franchise was founded in 2009 by millennial entrepreneurs Justin Wetherill and David Reiff to fill a gap in the market for affordable, high-quality phone repair. The duo soon partnered with Eddie Trujillo to transition their Internet-based repair brand to a brick-and-mortar model; uBreakiFix began franchising in 2013 and currently operates more than 585 locations across the U.S. and Canada.

“At uBreakiFix, our story has been shaped by an unwavering commitment to continually improving the repair experience for customers,” Wetherill said. “We founded this company to fill a need for high-quality, convenient repair with great service at a fair price. We always say we’re a customer service company first, and a tech company second. As we grow our Wisconsin presence, we look forward to sharing the care and credibility that define the uBreakiFix experience.”

For more information and to view a service menu, visit


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